The AI front desk that never sleeps.
CXTIME unifies WhatsApp, SMS, Messenger and web chat into one inbox where AI answers guests in seconds, remembers every preference, and books more rooms.
Free for 14 days. No card required.
GPT-4o · Claude · Gemini under the hood
Simulated conversation: a guest asks on WhatsApp, in Bangla, whether a sea view room is available for two people from December 20 to 23. CXTIME AI replies within seconds, in Bangla and English, confirming the Deluxe Sea View is free on those dates and offering to hold a room. A live availability card from Beds24 shows BDT 8,500 per night with 3 rooms left, and the guest profile updates from the Inquiry stage to Interested.
Live in production across the Holidayzer BD hotel network. 40+ WhatsApp lines. Real guest conversations, every day.
- SMS
- Messenger
- Web chat
- EmailComing soon
Guests message at 2 a.m. Your front desk sleeps.
Missed messages
Overnight inquiries pile up unanswered until morning. A guest who waits that long has often booked somewhere else.
Five apps open at once
WhatsApp Web here, Messenger there, SMS on a phone. Your team tabs between screens while guests wait.
No memory of the guest
Every shift change resets the thread. Guests repeat their dates, budget and preferences again and again.
CXTIME answers instantly, in the guest's language, with your rooms, rates and policies. Your team supervises instead of typing.
Every channel. One inbox.
Guests write wherever they like. Your team reads and replies in one place.
CXTIME inbox
One screen, every conversation
40+ WhatsApp lines already run on one CXTIME screen in production, alongside SMS, Messenger and web chat.
From copilot to autopilot. You choose.
Three modes, switchable at runtime. Start with a human in the loop, hand over when you trust it.
Guest
AI draft
Yes! Deluxe Sea View is available for Dec 20 to 23 at BDT 8,500 per night. Shall I hold one for you?
The AI drafts in seconds. Nothing reaches the guest until an agent taps Approve.
- GPT-4o
- Claude Sonnet
- Gemini Flash
Switch anytime.
Whatever the mode, humans stay in charge: every AI reply is logged and reviewable, and you can drop back to manual at any moment.
It remembers, so your team never asks twice.
CXTIME extracts these details from the conversation itself and keeps them for its whole lifetime. Every agent, and every AI reply, starts fully briefed.
Guest messages
Guest profile
Extracted automaticallyFunnel stage
- Inquiry
- Interested
- Negotiating
- Booked
Teach it your property once.
Load your rooms, rates and rules into CXTIME, and the AI quotes your real inventory and your real terms, never guesses.
Deluxe Sea View
BDT 8,500/night
3 left for Dec 20-23
Real-time availability, quoted inside the chat.
Everything around the conversation.
Assignment and transfer
Route any conversation to the right teammate, then resolve it.
Tasks with priorities
Turn a chat into a prioritized task, linked to the thread.
Follow-up automation
Automatic nudges after 30, 60 or 120 minutes of silence.
Roles and permissions
Three tiers: System Admin, Admin and Support.
Analytics
See conversation activity and funnel movement at a glance.
Bilingual replies
Bangla and English, matched to the guest automatically.
Voice notes transcribed
Whisper turns every voice message into readable text.
Image understanding
The AI reads photos guests send and replies in context.
Up and running in three steps.
No migration project, no consultants. Connect what you already use, teach it your property, and hand the conversation over.
Connect your channels
Scan a QR code to link the WhatsApp lines you already use, then connect your SMS number and Facebook page. No new numbers needed.
Teach it your property
Import room categories, seasonal rates, discount rules and policies. Excel bulk upload gets a full property loaded in minutes.
Let AI handle the conversation
Start in suggestive mode where agents approve every draft, or switch to autopilot with a full oversight log. You stay in control.
Plays well with your stack.
CXTIME sits on top of the tools you already run: your messaging channels, your channel manager, and the AI models behind every reply.
Connected through Evolution API. 40+ live hotel lines in production.
SMS in and out of the same inbox.
Page messages land next to every other channel.
A chat widget for your own site, answered by the same AI.
Live room availability inside the conversation.
One of three AI engines, switchable at runtime.
Claude Sonnet for careful, high-quality replies.
Gemini Flash when speed matters most.
Guest voice notes transcribed automatically.
A full email channel in the same inbox.
Pick the plan, keep the inbox.
Every plan carries the whole product. The tiers differ by volume, not by features, so growing costs more messages and never costs you a capability.
Starter
One property, one number, the whole product.
BDT5,000/month
- 200 AI replies per day
- 1 connected channel
- 5 team members
- 3 knowledge bases
- Unified inbox across every channel
Growth
For a property with real volume, or a small group.
BDT10,000/month
- 500 AI replies per day
- 3 connected channels
- 15 team members
- 10 knowledge bases
- Unified inbox across every channel
Scale
For a group running many properties at once.
BDT15,000/month
- 1,000 AI replies per day
- 10 connected channels
- Unlimited team members
- Unlimited knowledge bases
- Unified inbox across every channel
Free for 14 days. No card required.
Questions, answered.
The things hotel teams ask us before they switch on the AI.
Every guest message, answered in moments.
CXTIME watches every channel so your team does not have to. Start the free trial and see it answer on your own guest conversations, or book a demo and we will walk you through it.
Free for 14 days. No card required.