For hotels, resorts and hotel groups
One system for the whole hotel, from the first guest message to the final invoice.
Guests ask on WhatsApp, Messenger and Instagram. The AI answers from your live calendar and rate rules, in Bangla or English. Reservations, payments, invoices, the front desk, accounts and payroll run in the same place, for a single resort or a group of properties.
Free for 14 days. No card required.
The reservations calendar the AI quotes from
What is the best hotel reservation software for Bangladesh?
The one that works where Bangladeshi guests actually book: in chat, in Bangla, with an advance paid by bKash or Nagad. CXTIME puts every guest conversation in one inbox, answers from your live reservations calendar, and runs the reservation, payment, invoice and front desk in the same system, so the chat and the desk never tell two different stories.
International booking engines assume a guest who browses a website and pays by card. Your guests message the property, ask about children and extra beds, and send an advance from a phone. CXTIME is built around that reality, with every sensitive action audited and every date in Dhaka time.
The inbox covers WhatsApp, Messenger, Instagram, Facebook comments and page reviews, Google Business reviews and your website chat. Reviews under four stars on Google are held for a person instead of an AI reply.
How does the hotel reservations calendar work?
Rooms run down the side and dates across, in today, 7-day or month views, grouped by floor. Click an empty cell to book, see the nightly rate in each cell and the balance due on the departure day, and block a room for maintenance so it cannot be sold.
Every booking carries a BK number and a clear state: tentative, confirmed, checked-in, checked-out, cancelled or no-show. The today board lists arrivals, in-house guests and departures with their balances, and the dashboard shows new bookings, value booked, money collected and money outstanding.
How do I stop double bookings at my hotel?
In CXTIME the database itself refuses two bookings on one room for overlapping nights, however many staff are booking at once. While an agent is booking, the room shows as held by that person for five minutes, so two people cannot sell the last room on a busy Friday.
Most software checks for conflicts in application code and loses the race when two bookings arrive together. Putting the rule in the database means WhatsApp, the phone and the walk-in counter can all book at the same time without a family arriving to find their room gone.
Can the rate model handle seasons, weekends and packages?
Yes. Rates follow season, weekday and weekend rules, with premium dates, stop-sell dates, packages with minimum nights and length-of-stay discounts; weekend days are set per hotel, Friday and Saturday by default. The price engine splits a stay into its nights, so a stay across a season change is priced correctly night by night.
Board options cover room only, breakfast, half board, full board and all-inclusive, priced per room-night or per person-night. Complementary services are listed with the room so the AI can mention them.
Deluxe Sea View
BDT 37,500/ 3 nights
Priced night by night from your rate rules
How are families and children priced?
Through your child policy: adults, children's ages, extra beds and breakfasts are set once, quoted by the AI when a family asks, and printed on the invoice. A guest asking for two adults and two children aged 5 and 11 gets the price your policy produces, not an agent's estimate.
Can guests book a hotel room by WhatsApp in Bangla?
Yes. Guests write or send voice notes in Bangla, Banglish or English; voice notes are transcribed and the AI answers with real availability from your calendar, honouring closed dates, with the nightly rate, board and package alternatives, and room photos and videos from your media library. It can place a temporary hold on a room, which your staff confirm.
The AI never confirms a booking or takes an advance on its own, and anything it cannot answer from your data goes to a person. It can share your own payment QR, the one you upload, once for a reservation, so the guest knows exactly where to send the advance.
Meta allows a business to reply only within 24 hours of the guest's last message on WhatsApp, Messenger and Instagram. CXTIME follows that rule; after 24 hours of silence the guest has to write again first.
How do hotels track advances and payments?
Every reservation has its own payment ledger: advance, part and final payments by cash, bKash, Nagad, Rocket, card or bank transfer, each with its transaction ID. A payment lands as pending and a manager verifies it once, to confirmed or mismatch, and a receipt PDF is issued.
The ledger is append-only, so a recorded payment is never quietly edited. CXTIME records payments; it does not process them, and guests pay through your own bank and wallet accounts.
Can I send a branded hotel invoice on WhatsApp?
Yes. Invoices carry your logo, accent colour, company details and VAT rate, in English or Bangla, in four designs: Plain, Ledger, Folio and Riviera. You preview before saving, the invoice is frozen on first issue, and one action sends the PDF into the guest's WhatsApp thread, opening one for phone bookings.
Does it work with our Google Sheet?
Yes. Reservations can sync both ways with a Google Sheet, so a team that lives in a spreadsheet keeps working there while the calendar stays the source the AI answers from.
What about check-in, housekeeping and night audit?
That is CXTIME Front Desk: a room board by floor, check-in and check-out with registration cards, the guest folio, housekeeping status, night audit, reservation letters and a register of corporate and agency partners. It runs in the same system, with Finance & Accounts and Payroll & HR beside it.
In numbers
Reservations, measured in product facts
0
overlapping bookings the database will accept on one room
5 min
agent hold while a room is being sold
5
board options, per room-night or per person-night
4
branded invoice designs, English or Bangla
Run the whole hotel
Front Desk, accounts and payroll in the same system
Questions
Asked before signing up
Put your calendar behind every guest conversation.
Connect your Facebook page on a 14-day trial with no card required. We load your rooms, rates and policies with you, and switch on Front Desk, accounts and payroll when you are ready.