For tour operators and coach companies
Every package, departure and seat, managed where travellers already ask.
Travellers ask on WhatsApp and Messenger. The AI quotes the next departures and the seats left, and drafts the booking. Your team picks the seats and confirms, the seats lock, and a Bangla ticket goes into the chat. Built for operators running many departures a week.
Free for 14 days. No card required.
Each departure's seat map, laid out like the coach
What is the best tour booking software for tour operators in Bangladesh?
Software that keeps packages, departures, seats and payments in the same place as the conversations that sell them. CXTIME holds bilingual packages, dated departures with their own seat maps, bookings with verified payments and Bangla tickets, next to an inbox where the AI answers travellers from that live data.
A package carries its destination, days and nights, per-person, couple and child prices, advance amount, boarding and dropping points, hosts, inclusions and exclusions, meal plan, itinerary and cover image, in Bangla and English.
The dashboard has four tabs: Departures, with the board, the seat grid and a four-step booking wizard; Bookings; Reports; and Settings. Everything updates in real time, so two agents never see different seat maps.
How does the bus seat map work?
Each departure has its own seat grid laid out like the real vehicle, 2x2, 2x1 or multi-floor. Your team picks seats on that grid, and two travellers on one seat is impossible, the same way CXTIME refuses a double-booked hotel room.
A departure can override the package's price and hosts and carries its own status, so one package can run many departures a month with different coaches and prices.
How do seat holds and advance payments work?
A seat can be held without payment for a limited time, 60 minutes by default, and an unpaid hold expires on its own so the seats free themselves. Advance rules are yours: a percentage or fixed amount, a minimum, a required transaction ID and a ceiling on discounts.
Payments and refunds are recorded and then verified once. The cancellation policy is written in Bangla and English and travels with the package, so the traveller and the agent read the same terms.
Can travellers book a tour on WhatsApp?
Yes. The AI answers with package details, upcoming departures and seats left, seat availability for a date and your policies, and it drafts the booking. It never assigns seats: your agent picks them on the grid and confirms, and the traveller can ask the AI about their own bookings later.
One action creates a WhatsApp share message with the package, departure, seats and price, ready to send. Meta allows a business to reply on WhatsApp, Messenger and Instagram only within 24 hours of the traveller's last message; CXTIME follows that rule.
Sajek Valley · 2 nights
BDT 7,200/ person
Quoted from live departures
Can we send tour tickets in Bangla?
Yes. A tour ticket on A4 and a hold receipt on A5 are generated in Bangla, frozen when issued so they cannot change afterwards, and sent to the traveller's WhatsApp with one action.
How do we see the profit on each departure?
Record each departure's costs, and CXTIME shows a profit summary against the bookings it carried. Reports cover bookings, revenue, seat fill rate and agent performance, so you know which departures and which agents are worth repeating.
With Finance & Accounts switched on, the same organisation keeps your vouchers, approvals and financial years; Payroll & HR runs your hosts' and office staff's salaries.
What does tour booking software cost?
CXTIME plans start at 5,000 BDT a month; the tour module is part of the product on every plan, not a separate add-on. A 14-day free trial, no card required, is enough to load a package, create a departure and take the first booking.
The Android app shows departures with seats left, a seat picker and booking from a chat, so an agent at the terminal sees what the office sees. It installs as an APK from our website.
In numbers
Departures, measured in product facts
3
vehicle layouts: 2x2, 2x1 and multi-floor
60 min
default unpaid hold before seats free themselves
7
booking states, from draft to expired
4
steps in the agent booking wizard
Behind the departures
Accounts and payroll in the same organisation
Questions
Asked before signing up
Load a package, take the first booking.
Connect your Facebook page, add a package and a departure, and see the AI answer seat availability during a 14-day trial. No card required.